Legal notice


The present legal notice, (in later "Legal notice") regulates the use of the portal , of the mercantile society EVENT FACTORY TRAVEL, S.L., with registered office in the city of Madrid (Spain), C/Julian Camarillo, 47, provided of CIF number: B-85291581, and registered in the Registro Mercantil de Madrid, Tomo 25204, Folio 1, section 8ª, sheet: M-453924 (hereinafter Contact:

These general conditions governing the performance of the services on the website that EVENT FACTORY TRAVEL, S.L. puts to disposition of the user. The use of the website attributes the condition of user, and supposed it acceptance full and without reserves of the user of all and each an of them conditions General. If the user is not in accordance with the General conditions, it has no right to use the site In addition, the hiring by the user of the products and services of EVENT TRAVEL FACTORY, S.L. It presupposes the acceptance of the present general conditions. THE USER should carefully read this Legal notice on each of the occasions in which you intend to use, Since that may change.

The purchase of the TICKET PACKAGE on It implies the acceptance of all and each of the clauses that make up this legal notice and then exposed:

Conditions of hiring

A contract is deemed to be valid between and the customer that the product or service offered on the Web when the customer has confirmed the requirements by sending the online form by e-mail to and the latter has accepted the reservation.

The reason for the contract between users and It is not other that the reservation and delivery of tickets for sporting, cultural or musical events that are held both in Spain and abroad where the Ticket Package delivery service is included in Spain.

A non-refundable deposit of 100% of the total cost of the booking must be paid when this is accepted. He price paid is the price shown in the Web page in the date and time of the book and accepted by the customer in the time of send the form online by e-mail. If not is respect them deadlines, the holder of the web is book the right of cancel and reassign all the reservations without prior notice to the customer.

The main purpose of the Web site It is the online sales of the "TICKET PACKAGE" that includes the early booking of a ticket for the event and category selected by the user from the options offered by, on the Web site
EVENT FACTORY TRAVEL SL is a trading company Spanish, without any relationship with public institutions, football teams or official Web pages. It is not in any way associated with the official organizer of the event, venue of the event or official box office.

Please note that Spanish football teams usually change their matches scheduled Sunday to last night, and from Wednesday to Tuesday or Thursday of the same week, please check upon arrival the match scheduled on Sunday has not been changed to Saturday the Party scheduled Wednesday has been changed to Tuesday or Thursday. These changes will not give rise to a refund of the Ticket Packages.

The price charged by Ticket Package is usually substantially higher than the face value of the entry due to costs of reserve, obtaining and sending them. It is not related to any club or organization, box office or venue of the event. Our prices are substantially higher than the face value of the tickets. When the client makes a reservation, you are explicitly agreeing to this price difference on the face value of the ticket, due to changes in supply and demand, the degree of difficulty and cost of collection and, more importantly, the cost involved shipping and delivery of the tickets on time to agreed directions.

The owner of the website informs users and customers that the price charged is much greater than the price of the face value of the ticket, that the customer or user accepts. Getting tickets at major events is very difficult and expensive and even more when the capacity is sold, therefore, get tickets originates large expenses to the owner of the website which is reflected in the price that the customer must make effective.

All sales are final, once sold Tickets Packages cannot be return or cancel.

Not is will accept changes, cancellations or refunds of those bookings made once the book has been accepted by the holder of the Web.

All the ticket package is subject to availability.

If for any reason, the event is cancelled or dates were changed by the organizers, and the customer would like to return only the face value of the ticket will be returned. It will not be responsible for delays that may occur at the reception of the package ticket and coming caused by the inner workings of the postal service or other messaging services used for shipping.

The loss, theft or damage of the ticket purchased package that occurs in the process of shipping will not be responsible for You must take all measures at its disposal to ensure correct reception of the package ticket. Your liability for the possible delay he incurred, where this involves the futility of entries, will be limited to a refund of the amount of the same. It acts as an intermediary on your behalf against the actual supplier of the services. Although we try to pass on any claims the customer, our responsibility to the customer it is fit to the policy of the supplier and shall be limited to the service and quantity invoiced

Due to the nature of our work, the delivery of the ticket package may be made until the day of the event.

Weather conditions may affect the travel to or from the place of the event, as well as lead to the postponement or cancellation of the same. These circumstances are beyond the control of and therefore do not give rise to the refund of the price of the ticket packages sold for parties cancelled for these causes. not will be responsible by the damage, delays, cancellations or inaccessibility of transport public or private produced by causes of force greater, such as floods, fire, actions of war, revolutions or any other out of the control of

In case of not be able to get the ticket package requested by the customer, reserves the right to get entries in the category immediately above or immediately below (with the consequent return of the proportional part of the price) depending on the availability or cancel the purchase order without further obligation to the return of the price paid.

If you buy more than one entry for the same event is nature that was, the owner of the website can not guarantee that entries are in locations together, although the website owner will always try and put every effort to make tickets at locations together or the closest possible. reserves the right to modify unilaterally and at any time, without prior notice, the presentation or configuration of the Web site, as well as products, services, terms and conditions, and individuals. These changes will be to improve the services of the user, in accordance with market trends.

Event Factory Travel S.L Reserves the right to deny access to the website, at any time and without prior notice to those users who fail to comply with these general conditions, the specific terms and conditions or the special terms and conditions resulting from the application at any time.

In accordance with the terms and conditions of this legal notice, as well as the general terms and conditions, reserves the right to unilaterally suspend temporarily or definitively finished providing services through the Portal, as well as temporarily or definitely suspend the portal service

-Use of Cookies: <ul><li>own Cookies: are those that are sent to the terminal equipment of the user from a computer or domain managed by the own editor and from which it provides the service requested by the user.</li> <li>Cookies from third parties: are those that are sent to the terminal equipment of the user from a computer or domain is not managed by the Publisher, but by another entity that treats the information obtained through cookies. </li> <li>Session Cookies: are a type of cookie designed to collect and store data while the user accesses a web page. </li></ul>

-Intellectual and industrial property owner of the domain name and name of the Portal in its entirety, including without any exclusion, its design, structure and distribution, response to queries made by users, texts and contents, logos, buttons, images, drawings, source code, as well as all intellectual property rights and any other distinctive sign, belong to or, where appropriate, to persons or companies that appear as authors or owners of the rights. Violation of the foregoing rights will be prosecuted in accordance with the legislation in force. The reproduction or total or partial exploitation by any means, the contents of the website is prohibited from for uses other than the legitimate information or contracting for the users of the services offered. It will not assume any responsibility with respect to the rights of intellectual property or industrial property of third parties that are infringed by a third party or user. It does not grant any license or authorization of use of any kind on their intellectual and industrial property rights or any other property or right related to the web site, and the services offered.


We inform our customers that all of our tickets are located in areas of local teams, which remains prohibited the sale to fans of the opposing team and request them to refrain from buying because in doing so violate the regulations of the UEFA They should not make case to this notice the purchase they will do it under its own responsibility in terms of sanctions. According to UEFA regulations should ensure complete separation of interests, if this is not fulfilled, shall be punished the Club was fined and penalized the company have record that has been sold to unauthorized personnel of other fans.

Likewise, the manipulation of entries is a crime categorized, so, any manipulation, modification of price, name change, etc., will be reported and handed over to the authorities, as well as the power of the club to withdraw the various authorisations of rights of use for tickets to these companies.

Privacy policy

Them data that us facilitate the user through this site will be incorporated to a file of EVENT FACTORY TRAVEL S.L. in forward enrolled in the Register General data protection (data protection agency) with the exclusive purpose to keep informed the user of the specific activities that are carried out through the portal

In accordance with the organic law 15/1999 of protection of Personal character data, any user may exercise the rights of opposition, access, rectification and cancellation of your data by contacting in writing at the following address:

C/Julián Camarillo, 47 2ª planta C203
28037 Madrid

The user of the portal by providing personal information through the order form or email and accept your shipment, authorizes expressly to so you try and incorporate into your property file personal data forwarded to the management, administration and control of the contractual relationship, the study and improvement of such services, as well as the sending of information about products and/or services, offers and benefits to their users. has adopted them levels of security of protection of data of character personal legally required, and has installed all them media and measures technical to his scope to avoid the loss, wrong use, alteration, access not authorized and theft of them data provided. This however, the user should be aware that in the environment of Internet security is not impregnable. as a general rule, not communicate the data provided to you by users to any other company or entity. However, and in the event that information was needed to provide a service on behalf of, or any other service of this Web site, the user will be informed of this previously, so that you can express your opposition. In any case, the user is obliged to give its consent to the transfer or communication of data. reserves the right to modify the present policy, previously informing users of the changes that occur through this notice.

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